Information
Returns & Refunds
This page explains when returns, replacements, and refunds may be accepted for Panchatatva orders.
Return eligibility
Return requests should be made within the return window communicated at purchase, and items must be unused, unopened, and in original condition unless they arrived damaged, defective, or incorrect.
Non-returnable items
For hygiene, safety, and product-integrity reasons, certain wellness or consumable products may not be eligible for return once opened or used.
Damaged or incorrect orders
If you receive a damaged, defective, or incorrect item, contact us promptly with your order number and relevant photos so we can review the issue.
Refund process
Approved refunds are typically issued to the original payment method. Processing time may vary depending on your bank or payment provider.
Exchanges
Exchanges may be offered in limited cases, subject to product availability and the nature of the request.